Privacy Policy

By booking our villa and doing a deposit you are agreeing to the following Terms and Conditions: You have read, seen the layout of the villa and understood all the information about the villa you are going to book. You understand we are offering you a Self–Catered Villa, and based on this concept the price per day is calculated. Extra services are provided by third party for an extra cost to be paid to them direclty. What is Self–Catered Villa? It’s defined as self-contained property offering clean, comfortable, furnished accommodation for visitors who are also provided with the means to prepare and cook their own meals. For booking/reservation/cancellation you need to contact the Reservation Dept (9am- 6pm). For Checkin/Checkout or any issues that may arise at the villa, you must contact/phone the supervisor allocated to you via email or Whatsapp. This is to ensure you get the best quick service. From Jan 2018 our prices have changed and welcome pack is not part of the service. For 3 nights stay linen/towels will not be changed. Our price per day is calculated based as a Self catered villa concept. If you want linen and towels to be changed daily we are happy to offer you this service for an extra cost which you need to confirm when doing the booking with us. Check in any time after 12 pm and Check out is at 10 am please. (Defaulting will result in forfeiting your full security deposit.) This is to ensure that the next guests are not kept waiting to check in. We do our best to accommodate your request if we do not have a check in/ check out on the same day. Please understand this from our business point of view.) On arrival, during the registration process the pending holiday balance is payable in cash along with the security deposit. Walkin Guest need to do full payment on arrival. Please note the rooms will only be accessible once the registration + ID proofs are given and payment is completed.. A security deposit of INR 10,000 cash is taken against breakages, loss, theft and damage etc. and is refunded upon departure as long as the villa is returned in the same condition it was given. Payment receipts are issued on request by Accounts Department after 24 hours via email/hard copy on receiving the payment in office. Receipts are not issued at the villas by Supervisors/Managers on duty or during check in process. The prices mentioned on our website is exclusive of GST. Note: w.e.f. 1st July, 2017 you will be charged 18% tax. If you break or dirty or damage anything in the villa. You must fix or replace or pay for it. Once the booking is confirmed for 'X' number of people, no reduction in the price will be accepted if the number of individuals decreases. If an extra individual are found residing in the villa, we shall deduct an extra fee per person from the security deposit for that day. The booking is only for the guests who have paid for the facilities. No Smoking inside the villa please. You can smoke outside the villa in the garden area or in the balcony. We need the rooms smelling fresh for our next guest. If found we may ask you to leave the premises and security deposit will be forfeited without discussion. We have a staff quarter at Phase 1, 2, 3, 5 and 10 where the supervisors/security guard resides. For swimming pool villas - The person doing the booking is responsible for all individuals (including children) using the pool during your entire stay. Swimming Pool accessible ONLY between 8 am -8 pm. You are kindly requested not to play loud music or make loud noise between 7 pm to 7 am as this is a peaceful neighborhood. Strictly no drugs or illegal substances allowed in or around the villas or any unsolicited business. If there is a power cut only the lights and fans will be operational in all rooms. AC will not function. Any changes to your booking must be sent via email and confirmed by us. Modification by verbal communication will not be accepted.

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Payment Types

Wire Transfer - Paypal -